Terms of Service - Ventorio Premium
Effective: December 23, 2025

Terms of Service

Legal agreement governing the use of Ventorio Premium services

1. Agreement to Terms

By accessing or using Ventorio Premium's services, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

Ventorio Premium refers to our company, registered and operating from 2741 NE McBaine Dr, Lee's Summit, MO 64064, United States.

Client refers to any individual or entity that purchases, uses, or accesses our services.

These terms constitute a legally binding agreement between you and Ventorio Premium. We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

2. Services Description

Ventorio Premium provides premium digital content creation services including but not limited to:

  • Strategic Design - Custom visual design solutions tailored to brand identity
  • Content Creation - Platform-optimized digital content for various media channels
  • Brand Transformation - Comprehensive brand development and repositioning services
  • Fast Track Delivery - Expedited service options with 48-hour rush delivery available
Service Limitations: All services are provided "as is" and "as available." We do not guarantee that our services will be uninterrupted, timely, secure, or error-free. Project timelines are estimates and may be affected by client responsiveness, complexity, and scope changes.

3. Payment Terms

All services require payment according to the following terms:

  • Deposit Requirement: A 50% deposit is required to commence work on all projects
  • Final Payment: Remaining balance due upon project completion before final delivery
  • Payment Methods: We accept major credit cards, bank transfers, and other agreed-upon payment methods
  • Late Payments: Accounts overdue by more than 30 days may be subject to a 1.5% monthly late fee
  • Fast Track Fees: Rush delivery services incur an additional 30% fee, non-refundable once work commences
Tax Responsibility: All prices are exclusive of taxes. Client is responsible for any applicable sales, use, value-added, or other taxes associated with the services.

4. Intellectual Property Rights

Intellectual property ownership is transferred according to the following schedule:

Client Ownership: Upon full payment, the Client receives exclusive ownership of the final delivered work for the agreed-upon usage.

Ventorio Premium Rights: We retain the right to display completed work in our portfolio, marketing materials, and case studies unless otherwise specified in writing.

Client-Provided Materials: The Client warrants that any materials provided (logos, brand assets, content, etc.) do not infringe on any third-party rights and grants Ventorio Premium permission to use these materials to complete the project.

Third-Party Assets: Any third-party assets (fonts, stock images, software) used in projects may be subject to additional licensing terms and fees.

5. Client Responsibilities

The Client agrees to:

  • Provide accurate, complete, and timely information necessary for project completion
  • Designate a single point of contact for project communications
  • Provide feedback and approvals within agreed timeframes (typically 3 business days)
  • Make timely payments according to the agreed schedule
  • Secure necessary permissions for any third-party materials provided
  • Notify Ventorio Premium of any concerns within 7 days of delivery
Timeline Impact: Delays in client feedback, approvals, or provision of necessary materials may impact project timelines and may incur additional charges if project scope or schedule is affected.

6. Limitations of Liability

To the maximum extent permitted by law:

  • Ventorio Premium's total liability for any claim shall not exceed the total amount paid by the Client for the specific project giving rise to the claim
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • We are not responsible for delays caused by circumstances beyond our reasonable control
  • We do not guarantee specific business results, metrics, or outcomes from our services

Indemnification: Client agrees to indemnify and hold harmless Ventorio Premium from any claims, damages, or expenses arising from Client's use of delivered work or breach of these terms.

7. Termination

Either party may terminate a project or service agreement under the following conditions:

  • By Ventorio Premium: For non-payment, material breach, or if the Client becomes insolvent
  • By Client: With written notice, subject to the refund policy for work completed
  • Mutual Agreement: By written consent of both parties

Effects of Termination: Upon termination, the Client must pay for all services rendered up to the termination date. Ventorio Premium will deliver all completed work, and any prepayment for uncompleted work will be refunded according to our Refund Policy.

8. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the State of Missouri, United States, without regard to its conflict of law provisions.

Dispute Resolution Process:

  1. Informal negotiation (30 days)
  2. Mediation with a neutral third party
  3. Binding arbitration in Jackson County, Missouri
  4. Legal action as a last resort

Venue: Any legal proceedings shall be brought exclusively in the state or federal courts located in Jackson County, Missouri.

9. Contact Information

For questions about these Terms of Service or to discuss service agreements:

Email Address support@ventorio-premium.com
Phone Number +1 (660) 200-1672
Business Address 2741 NE McBaine Dr, Lee's Summit, MO 64064
Business Hours Monday-Friday, 9:00 AM - 5:00 PM CST

We will respond to your inquiry within 30 days.